Privacy Policy

BattlePhantom ("we", "us", or "our") operates the website battlephantom.xyz (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, subscribe to our newsletter, register for tournaments, or contact us. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.

1. Who We Are

BattlePhantom is an Australian gaming media platform operated by BattlePhantom Pty Ltd (ABN 12 345 678 901), headquartered at Level 5, 100 Harris Street, Pyrmont NSW 2009, Australia. Our Site provides game reviews, esports tournament coverage, and community content for the Australian gaming audience.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Subscribe to our newsletter (name, email address)
• Register a team for a tournament (team name, captain's name, email address, state/territory)
• Submit a contact form (name, email address, message content)
• Submit a game review or community contribution

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search query
• Device type (desktop, mobile, tablet)

This information is collected via cookies and similar tracking technologies. Please see our Cookie Policy for full details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process tournament registrations and send confirmation communications
• To send our newsletter and editorial updates (only with your explicit consent)
• To respond to enquiries submitted via our contact form
• To improve the content, functionality, and user experience of our Site
• To analyse traffic patterns and understand our audience
• To comply with legal obligations under Australian law
• To prevent fraud and ensure the security of our platform

We will not use your personal information for purposes beyond those listed above without your prior consent.

4. Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers (e.g., email delivery services, analytics providers) who assist us in operating the Site. These providers are contractually bound to handle your data securely and only for the purposes we specify.
• Tournament Partners: If you register for a tournament co-hosted with a partner venue, your team registration details may be shared with that venue solely for event management purposes.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority in Australia.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure data transmission (HTTPS), access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Under the Australian Privacy Act 1988 and the APPs, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Withdraw consent for newsletter communications at any time by clicking "unsubscribe"
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached

To exercise any of these rights, please contact us at [email protected].

7. Cookies

Our Site uses cookies to enhance your browsing experience and analyse site traffic. For detailed information about the types of cookies we use and how to manage them, please refer to our Cookie Policy.

8. Third-Party Links

Our Site may contain links to third-party websites, including game publishers, esports organisations, and streaming platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Site is intended for users aged 13 and over. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +61 2 9000 1234
• Post: BattlePhantom Pty Ltd, Level 5, 100 Harris Street, Pyrmont NSW 2009, Australia

We aim to respond to all privacy enquiries within 30 days.